Effective Date: 20/06/2025
Company Name: Winning Idea LLC
Contact Email: support@enigmamobile.online
Winning Idea LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“App”) designed for diagnosing plant health problems.
1. Information We Collect
When you use the App, we may collect the following types of information:
📷 Plant Photos
- Users may upload images of their plants to receive AI-based analysis.
- These images are used solely for providing plant diagnosis and improving our machine learning models.
📱 Device Information
- We collect limited device data such as device model, operating system, and app version to ensure compatibility and performance.
📊 Usage Data
- We collect anonymous information about how users interact with the App (e.g., screen visits, time spent) to improve the experience and identify bugs.
⚠️ Diagnostic Data
- We may collect crash logs and performance reports to help maintain a stable app environment.
💳 Purchase Information
- Payment data is processed by the App Store (Apple). We do not store or have access to your full payment details.
2. How We Use Your Data
We use the collected data to:
- Provide AI-based plant diagnosis and recommendations
- Improve app performance, usability, and accuracy
- Send important service notifications (via push messages)
- Analyze crash data and app metrics using Firebase Analytics
3. Third-Party Services
We may share anonymized data with trusted service providers who help us operate and improve the App:
- Firebase Analytics (Google) — to track usage and behavior
- Firebase Messaging — to send push notifications
- App Store (Apple) — for processing payments and subscriptions
All third-party providers are bound by their own privacy policies and comply with relevant privacy regulations.
4. Data Retention
- Uploaded plant images may be stored temporarily on our secure servers for processing.
- Usage and diagnostic data are retained as long as necessary for analytics and service improvement.
5. Children’s Privacy
Our App is intended for users aged 4 and older. We do not knowingly collect personal data from children under 13. If you believe we’ve collected such information, please contact us so we can delete it.
6. User Rights (GDPR / CCPA)
If you are a resident of the EU, UK, California, or another region with privacy laws, you may have the right to:
- Request access to your data
- Request correction or deletion of your data
- Opt-out of data collection or processing
To make such a request, email us at support@enigmamobile.online
7. Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
8. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified via in-app updates or notifications when significant changes occur.
9. Contact Us
For questions or concerns about this Privacy Policy, please contact:
📧 support@enigmamobile.online